SHIPPING POLICY

We are proud to offer free shipping!

All orders are processed and shipped from our warehouse. Please note that during holidays and sale periods, additional time may be required to process your order.

We process orders from Monday to Friday. Orders are processed within 3–10 business days from the date they are placed and are shipped the next business day after processing is completed.

Please note that we do not ship on weekends.

Once your order has been placed, it cannot be canceled. If you need to change your delivery details, please contact us as soon as possible. Once the order has been processed, no changes will be possible.

How long does it take to receive my order?

After placing your order, please allow 1–3 business days for processing.

After that, delivery time varies depending on your location.

Please note that occasional delays may occur due to circumstances beyond our control.

The estimated delivery times by country or region are as follows:

• Europe: 7–14 business days

• United States: 7–15 business days

• Canada: 7–16 business days

• Central America: 10–25 business days

• Australia / New Zealand: 10–26 business days

• Other countries: 11–30 business days

In exceptional cases, an order may take longer than usual to arrive. In these cases, delivery may take up to 40 business days.

If you notice an unusual delay in the delivery of your order, please do not hesitate to contact our customer service team. We will be happy to help you resolve any issue.

You can contact Roselia Clothing at:

info.roseliaclothing@gmail.com

We appreciate your understanding and patience and strive to provide you with the best possible shopping experience.

We will provide you with a tracking number so that you can track the status of your order in real time and stay updated on the progress of your delivery.